Last year, I went to Ben & Jerry's and tried to describe my experiences in R&D.
Just the other day, when I was looking up the clip about iCream Cafe, I found this clip that shows it way better than I did. (And it has John in it, who worked with my blogger friends and me when we were there!)
A [moving] picture speaks a thousand words.
P.S. I am loving the show Kid in a Candy Store! It's up there with Unwrapped!